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Posts Tagged ‘Interpersonal Skills’

So What Do You DO?

Want a simple method to avoid that ‘creeping death – heart thumping’ feeling as your turn approaches to speak? Here’s a 3-step model to create your 30-second elevator pitch. Try this Top Tip at initial meetings with prospects and networking groups and immediately notice the difference in how people respond to you.

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Pay in More Than You Take Out!

To get the best from people Stephen Covey says we need to pay them in Emotional Money so that we can build our Emotional Bank Account with them. This means that we need to know how to acknowledge people. We need to ‘stroke’ ( give attention to ) people conditionally as well as unconditionally. This means that we need to verbalise praise for their performance as well as acknowledging their qualities.

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Rapport is the door – Flexibility the key! How flexible are you?

Have you ever found yourself working through a list of friends, some old and some fairly new, to invite to …

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Feedback – A Risky business!

Feedback – A Risky business!

Thanks for choosing to take a Breath of Fresh Air! In a hectic day, I find setting time aside to …

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Say what you mean!

The meaning of your communication is in the response it gets and not in your intention! I smile as I …

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  • The Child Inside
  • Hidden Treasure
  • Wise old owl
  • This is where the sale is

Meet the team…

You may have gathered that my training is unique and it sticks! I have a number of mischievous friends who help me, hover over the photos and get introduced….