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Posts Tagged ‘Emotional Intelligence’

Accept Deposits in your Emotional Bank Account

How to take a compliment gracefully.

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SW3 – Do You Think There May be People Who Don’t Like You?

SW3 – Do You Think There May be People Who Don’t Like You?

Discover 3 invaluable tips to help you recognise and manage your feelings positively in awkward business situations. This 3-step technique will help you become more self-aware, recognise the danger signs and choose the best response when you encounter people you think don’t like you

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Pay in More Than You Take Out!

To get the best from people Stephen Covey says we need to pay them in Emotional Money so that we can build our Emotional Bank Account with them. This means that we need to know how to acknowledge people. We need to ‘stroke’ ( give attention to ) people conditionally as well as unconditionally. This means that we need to verbalise praise for their performance as well as acknowledging their qualities.

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If you always do what you’ve always done…

If you always do what you’ve always done…

Look closely at how your are selling to your customers and ask if you using their language. If not your sales strategy may not be working and it could be costing your company money. Find out how to change your approach and increase your sales dramatically as a result.

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Rapport is the door – Flexibility the key! How flexible are you?

Have you ever found yourself working through a list of friends, some old and some fairly new, to invite to …

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  • Oh yes – cute, aren’t I?
  • Chinese Whispers
  • Walking the Elephant
  • Emotional Energy

Meet the team…

You may have gathered that my training is unique and it sticks! I have a number of mischievous friends who help me, hover over the photos and get introduced….