Welcome ... I grow your people, who grow your business, who grow your profits.
DIY Soft Skills for Hard Results
There is much talk about ‘soft skills’ in business and many sceptics out there who question the quantifiable value of investing in soft skills training. These sceptics do have a point to make – far too often, soft skills are delivered without any assessment framework. As you’d expect, I do it differently!
You know your business better than anyone else but do you know yourself as well? You know instinctively whether your business is successful or not – and the bank manager will certainly let you know when it isn’t! This half day programme will not only give you the skills and insight to grow your business and become more successful, it will allow you to independently grow yourself and in addition give you the skills to objectively assess both your own and your business performance.
You will learn how to:
• Identify the difference between an enthusiastic amateur and a competent professional.
• Develop the three ‘Golden Keys’ for building rapport with your current and prospective clients.
• How to suss out your client and get onto their wavelength – quickly.
• Feel at ease as you take control of the conversation with proven conversational control skills.
• Become aware of the words you use and the impact they have on your others.
• Identify when things are going as planned… and what to do about it.
Meet the team…
You may have gathered that my training is unique and it sticks! I have a number of mischievous friends who help me, hover over the photos and get introduced….